Refund Policy

At AB TRADER, we want our customers to have a smooth and reliable shopping experience.

Refund Eligibility

Customers may request a refund if:

• The product is received damaged, defective, or incorrect.

• The product does not match the description provided on our website.

• The refund request is made within 7 days of delivery.

The product must be unused, in its original condition, and returned with its original packaging, tags, and accessories where applicable.

Refund Process

To request a refund, please contact AB TRADER within 7 days of receiving your order. Provide your order number, reason for the refund, and clear photos/videos of the product if applicable.

Once the returned product is received and inspected, we will confirm whether the refund is approved.

Refund Timeline

Approved refunds will normally be processed within 5–7 business days after approval. The time required for the amount to appear in your bank account or payment method may vary depending on the payment provider.

Non-Refundable Items

Refunds may not be accepted for products that are used, damaged after delivery, altered, washed, or returned without their original packaging, unless the issue is due to a defect or error by AB TRADER.

Return Shipping

If the product is defective, damaged, or incorrectly delivered, AB TRADER will cover the applicable return shipping cost. For other returns, return shipping charges may be the customer's responsibility.

Important Terms

All refund requests are subject to product inspection and approval. This policy does not limit any rights available to consumers under applicable Pakistani consumer-protection laws.

For refund assistance, please contact AB TRADER through the contact details provided on our website.